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Newsletters are a great way to keep in touch with your customers, and turn one-off purchases into repeat orders.

HD Words has a newsletter package, that’s as flexible as you need it to be, but will allow you to send regular emails to your mailing list without the hassle of having to write them yourself.

A good newsletter stream contains all the kind of things you want your customers to know:

  • Special offers and great deals
  • New products and services
  • Refreshers about old favourite products
  • Holiday closures and advance order deadlines (order by xyz to receive your product in time for Mother’s day / Christmas / etc)
  • And so much more!

The aim is to create a loyal customer base who will make repeat purchases, explore new products and recommend you to their connections.

It’s also been said that the saddest words a small business owner can hear from a customer are ‘Oh, I didn’t know you offered that’. So a newsletter that cycles round your products and services can help avoid that for you.

HD Words can help you create this community, by writing regular newsletters, and even setting them up for you to send, leaving you time to get on with the actual nuts and bolts of your business.

Check out my info page on newsletters, for more details, including pricing. Or get in touch for more details, and to discuss how this could work for you.

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“Working with Hannah Danson has been one of those quietly brilliant collaborations. The kind that doesn’t shout for attention but leaves a lasting impression.

Hannah brings a calm, thoughtful presence to her work. She listens deeply, not just to what’s said, but to what’s meant. That sensitivity shows in the stories she helps shape. Stories that feel honest, grounded, and gently powerful. She has a way of making people feel safe enough to share, and that’s no small thing.

She’s also quietly tenacious. Whether navigating a string of no-shows or coaxing clarity from a hesitant speaker, Hannah keeps going. Not loudly, but with purpose. She’s organised without being rigid, creative without being chaotic, and always generous with her insight.

What I’ve appreciated most is her instinct for what matters. She knows when a story needs space, when a quote sings, and when to let something go. That kind of editorial intuition makes her a joy to work with.

If you’re looking for someone who brings care, clarity, and quiet strength to creative work, I can’t recommend Hannah enough.”

Cerys Hart
Cornwall and Isles of Scilly Growth Hub 

“The [OFSTED checking] process has been very useful for us and I have passed your contact on to my old CEO who I think will be in touch! “

Mat Winzor
Wadebridge School

“I approached Hannah to work on this project, as … I knew she would be the best person to use, with her experience and attention to detail…  She edited the text, …and in addition, she made a number of helpful suggestions about extra items which should be included, as well as sourcing that information.
We were working to a tight deadline and Hannah pulled out all the stops to complete the work in just over a week.
I couldn’t have been happier with the work Hannah did, and wouldn’t hesitate to recommend her to anyone.”

Andrea Gilbert
Inclusion Cornwall Welcome to Cornwall project

“Hannah is always kind and friendly. Hannah has helped to turn my thoughts into words with 5* star case studies for our business purposes. I would strongly recommend using Hannah whenever you need help with words.”

Ross Hyde
Shore Asset Finance

“I hired Hannah to support with copy for my new website. What a breeze! Hannah took my ideas and developed a wonderful feel-good factor which I know inspires my clients for their wedding day. Hannah is very easy to work with and nothing is too much trouble. Highly recommend.”

Helena Giles
Helena Victoria wedding planning & makeup artist

“As always, thank you to Hannah Danson from HD words for capturing our thoughts and values with such care.”

Boosters
Article in Business Cornwall Magazine