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Why it’s important, and why you should pay attention to getting it right

We all do a certain amount of proofreading; scanning through your email to make sure that you’ve addressed it to the right person, and said all you want to say, and there are no squiggly red lines under any of your words. It’s automatic, for most of us.

But I met two people at a networking event for whom there are additional challenges when proofreading. I’ll not share their names or where I met them for their privacy, but one is dyslexic, and for the other, English isn’t their first language. They will be able to check that what they wrote is more-or-less what they intended to say, but might not get everything correct simply because they can’t tell.

I have other clients for whom words are not their friends, which is fair enough, or who have better things to do with their time than nitpick their commas and make sure every single one of their words is correctly spelled. Which is also fair enough.

But…

But…

Your written presentation, whether it’s emails to clients, your website, reports, funding bids, leaflets, that’s your shop window. That’s where people get their impression of your business.

And if you know your written skills aren’t the best, do you worry that you’re putting people off?

Your shop window

If you have an actual bricks and mortar shop, and the window glass is grubby, or cracked, you’ll fix it ASAP, so that your customers can get a clear view of your products. And you’ll do your best to set things out in an attractive display, and ensure the interior is clean and well kept, to entice people in.

It’s the same with your written materials. They need to be well laid out, attractive, with good images, but also well written. Typos, spelling mistakes, words used incorrectly, poor punctuation and unclear language will detract from what you’re trying to show your customers. You want their visit to your site, or your leaflet in their hand, to be a seamless experience, which results in them buying your product or service, visiting your attraction or donating to your cause. You don’t want them peering through grubby glass, or struggling to pick out what they want to see in between the cobwebs, to carry on the metaphor.

If you know your written skills aren’t the best, then investing in a proofreader will save you from making mistakes, but also from wondering whether you’ve got it right. Or if you’d simply rather not spend time making your words perfect, then getting a professional proofreader to help might be a really good idea. Helping your customers have a smooth journey to spending their money is worth investing in!

Reports and formal documents

The other time when a pro might be useful is when you’ve been working on a formal document of some kind; a report, or bid, or handbook, maybe. You’ve started at it for far too long, or passed it round several colleagues, and the whole thing might as well be in Greek by now. You only see what you know ought to be there, not what is actually there, and you probably wouldn’t notice if there were any mistakes.

Having a proofreader look at it, and make sure that you’ve not got cut-and-paste errors creating sentences with no verbs, or ‘the the’ for instance, will help your document to be taken seriously, for the purpose you intend it.

Value for money

Proofreading isn’t expensive. My rates vary according to the content. I charge more for something very technical, where I have to look up every other word to make sure it’s correct. I charge a bit more for something that has been translated from another language. And I’ll charge more if you want it done, like, yesterday. But in general my rate is from £12 per thousand words (rounded up). This blog, for instance, is around 750 words, so that’s just £12, to proofread.

I’m very happy to set up a retainer arrangement, where you can send me anything you need checking before it goes out. We can work out a price according to your requirements, and with I can guarantee a 1 or 2 working day turnaround. (Excluding significant-sized documents, which can be priced as stand-alones, and given appropriate timescales.)

Drop me a line – and I won’t judge your spelling – and we’ll see what we can do together.

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“Working with Hannah Danson has been one of those quietly brilliant collaborations. The kind that doesn’t shout for attention but leaves a lasting impression.

Hannah brings a calm, thoughtful presence to her work. She listens deeply, not just to what’s said, but to what’s meant. That sensitivity shows in the stories she helps shape. Stories that feel honest, grounded, and gently powerful. She has a way of making people feel safe enough to share, and that’s no small thing.

She’s also quietly tenacious. Whether navigating a string of no-shows or coaxing clarity from a hesitant speaker, Hannah keeps going. Not loudly, but with purpose. She’s organised without being rigid, creative without being chaotic, and always generous with her insight.

What I’ve appreciated most is her instinct for what matters. She knows when a story needs space, when a quote sings, and when to let something go. That kind of editorial intuition makes her a joy to work with.

If you’re looking for someone who brings care, clarity, and quiet strength to creative work, I can’t recommend Hannah enough.”

Cerys Hart
Cornwall and Isles of Scilly Growth Hub 

“The [OFSTED checking] process has been very useful for us and I have passed your contact on to my old CEO who I think will be in touch! “

Mat Winzor
Wadebridge School

“I approached Hannah to work on this project, as … I knew she would be the best person to use, with her experience and attention to detail…  She edited the text, …and in addition, she made a number of helpful suggestions about extra items which should be included, as well as sourcing that information.
We were working to a tight deadline and Hannah pulled out all the stops to complete the work in just over a week.
I couldn’t have been happier with the work Hannah did, and wouldn’t hesitate to recommend her to anyone.”

Andrea Gilbert
Inclusion Cornwall Welcome to Cornwall project

“Hannah is always kind and friendly. Hannah has helped to turn my thoughts into words with 5* star case studies for our business purposes. I would strongly recommend using Hannah whenever you need help with words.”

Ross Hyde
Shore Asset Finance

“I hired Hannah to support with copy for my new website. What a breeze! Hannah took my ideas and developed a wonderful feel-good factor which I know inspires my clients for their wedding day. Hannah is very easy to work with and nothing is too much trouble. Highly recommend.”

Helena Giles
Helena Victoria wedding planning & makeup artist

“As always, thank you to Hannah Danson from HD words for capturing our thoughts and values with such care.”

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Article in Business Cornwall Magazine