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Exciting website for clients Richards

My clients Richards Design & Build have just launched their new website, designed to showcase the Design part of their service, and offer their ‘concept to keys’ service to clients in a more direct and obvious way.

This project began with a series of meetings, discussing the style and content of the site, and to whom we were aiming it, before I began writing anything, and has been on ongoing project since March 2024. The website went live in July 2024, and there are still new projects being added, and new ‘Knowledge Hub’ articles going up – which will continue for some time.

The site, at wearerichards.co.uk, was designed by Luke at Concierge, and is full of gorgeous pictures of completed builds, plus ‘work in progress’ shots and details of finishes, to showcase what Richards can do.

Treetop Meadow, by Richards

My role was to bring together the images and the knowledge, to encourage clients to trust Richards with their dream home build, refurb or extension.

Part of that has involved learning more about the building industry than I knew I needed to know, in order to write Knowledge Hub pieces describing different elements of their work. We knew that some experienced or professional developers would be visiting the site, but the majority would be people without much experience in this area. Thus the Knowledge Hub explains everything from how to begin a project to build your dream home, to how to choose doors and doorhandles. It covers Designated Areas (such as AONBs and protected trees) that might make your planning application process more exciting, and also debunks a series of myths around why a Design and Build company might not be a good choice.

Screengrab of some of the Knowledge Hub articles

All of this work has involved extensive collaboration with the Richards team, whom I’m happy to recommend to anyone who wants a design and build project undertaking – having seen how thoroughly they work and what nice people they are!

Kurt Richards, Owner of Richards Design & Build had this to say:

We recently created our new website and asked Hannah to write the copy, and assist us in writing insightful articles for our Knowledge Hub, to complement the site.

Working with Hannah at HD Words has been an absolute breeze, and she has been integral to the success of the site and the process of getting from concept to going live and beyond. She is bright and insightful, able to collaborate seamlessly with the whole team and will go the extra mile to make sure that your vision is exactly what is achieved.

I would thoroughly recommend HD Words for copywriting, blogs, social media work and more.

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“Working with Hannah Danson has been one of those quietly brilliant collaborations. The kind that doesn’t shout for attention but leaves a lasting impression.

Hannah brings a calm, thoughtful presence to her work. She listens deeply, not just to what’s said, but to what’s meant. That sensitivity shows in the stories she helps shape. Stories that feel honest, grounded, and gently powerful. She has a way of making people feel safe enough to share, and that’s no small thing.

She’s also quietly tenacious. Whether navigating a string of no-shows or coaxing clarity from a hesitant speaker, Hannah keeps going. Not loudly, but with purpose. She’s organised without being rigid, creative without being chaotic, and always generous with her insight.

What I’ve appreciated most is her instinct for what matters. She knows when a story needs space, when a quote sings, and when to let something go. That kind of editorial intuition makes her a joy to work with.

If you’re looking for someone who brings care, clarity, and quiet strength to creative work, I can’t recommend Hannah enough.”

Cerys Hart
Cornwall and Isles of Scilly Growth Hub 

“The [OFSTED checking] process has been very useful for us and I have passed your contact on to my old CEO who I think will be in touch! “

Mat Winzor
Wadebridge School

“I approached Hannah to work on this project, as … I knew she would be the best person to use, with her experience and attention to detail…  She edited the text, …and in addition, she made a number of helpful suggestions about extra items which should be included, as well as sourcing that information.
We were working to a tight deadline and Hannah pulled out all the stops to complete the work in just over a week.
I couldn’t have been happier with the work Hannah did, and wouldn’t hesitate to recommend her to anyone.”

Andrea Gilbert
Inclusion Cornwall Welcome to Cornwall project

“Hannah is always kind and friendly. Hannah has helped to turn my thoughts into words with 5* star case studies for our business purposes. I would strongly recommend using Hannah whenever you need help with words.”

Ross Hyde
Shore Asset Finance

“I hired Hannah to support with copy for my new website. What a breeze! Hannah took my ideas and developed a wonderful feel-good factor which I know inspires my clients for their wedding day. Hannah is very easy to work with and nothing is too much trouble. Highly recommend.”

Helena Giles
Helena Victoria wedding planning & makeup artist

“As always, thank you to Hannah Danson from HD words for capturing our thoughts and values with such care.”

Boosters
Article in Business Cornwall Magazine