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Newsletters and Email Chains

Newsletters and Email Chains

Keeping your clients and connections informed about your business is vital. You need to remain in their consciousness, so that if they need your services, you’re right there. And among the worst words to hear from a client’s mouth are ‘oh, I didn’t realise you offered that service’. A regular newsletter can really help, with repeat business, referral links, balancing your workload and helping market your new services.

And an email sales funnel to follow up enquiries can help convert interest into paying custom. Or you can use an email chain to onboard customers, answering FAQs and explaining your process to them. A tried and tested system, but not easy to get right.

The HD Words offer

Regular email newsletters, or a chain of emails are available from £42.50 each, with a £54 setup fee (which I often waive for existing customers).

For newsletters, £42.50 covers 3 paragraphs, or a longer story, around 400-450 words total. Setting up the content in your mail sender of choice, or longer messages, are available at an additional cost.

Email funnels, for whatever purpose, are available from £200 for a set of 5 messages.

Hannah Danson writing in a notebook

Case Studies

I write newsletters for Lynsey* at Ocanu, to allow her to focus on what she does best. We discuss content regularly, and I usually supply the ideas, as well as the content, as I know her well!

*If you need help managing your mailings, then I recommend Lynsey, and will work closely with her to ensure a seamless service.

I helped craft an email chain for Richards Design and Build, to introduce new design clients to Richards and their process, and answer some of the common questions.

I’ve prepared some useful documents to help you get started,
including “Newsletter inspiration”

Let’s work together on your next project

You know what you want to say, more or less…
I can help you express it to your audience.

Make your business stand out from the crowd,
for the right raisons reasons.

“Working with Hannah Danson has been one of those quietly brilliant collaborations. The kind that doesn’t shout for attention but leaves a lasting impression.

Hannah brings a calm, thoughtful presence to her work. She listens deeply, not just to what’s said, but to what’s meant. That sensitivity shows in the stories she helps shape. Stories that feel honest, grounded, and gently powerful. She has a way of making people feel safe enough to share, and that’s no small thing.

She’s also quietly tenacious. Whether navigating a string of no-shows or coaxing clarity from a hesitant speaker, Hannah keeps going. Not loudly, but with purpose. She’s organised without being rigid, creative without being chaotic, and always generous with her insight.

What I’ve appreciated most is her instinct for what matters. She knows when a story needs space, when a quote sings, and when to let something go. That kind of editorial intuition makes her a joy to work with.

If you’re looking for someone who brings care, clarity, and quiet strength to creative work, I can’t recommend Hannah enough.”

Cerys Hart
Cornwall and Isles of Scilly Growth Hub 

“The [OFSTED checking] process has been very useful for us and I have passed your contact on to my old CEO who I think will be in touch! “

Mat Winzor
Wadebridge School

“I approached Hannah to work on this project, as … I knew she would be the best person to use, with her experience and attention to detail…  She edited the text, …and in addition, she made a number of helpful suggestions about extra items which should be included, as well as sourcing that information.
We were working to a tight deadline and Hannah pulled out all the stops to complete the work in just over a week.
I couldn’t have been happier with the work Hannah did, and wouldn’t hesitate to recommend her to anyone.”

Andrea Gilbert
Inclusion Cornwall Welcome to Cornwall project

“Hannah is always kind and friendly. Hannah has helped to turn my thoughts into words with 5* star case studies for our business purposes. I would strongly recommend using Hannah whenever you need help with words.”

Ross Hyde
Shore Asset Finance

“I hired Hannah to support with copy for my new website. What a breeze! Hannah took my ideas and developed a wonderful feel-good factor which I know inspires my clients for their wedding day. Hannah is very easy to work with and nothing is too much trouble. Highly recommend.”

Helena Giles
Helena Victoria wedding planning & makeup artist

“As always, thank you to Hannah Danson from HD words for capturing our thoughts and values with such care.”

Boosters
Article in Business Cornwall Magazine