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The trials of a small business owner

Many small business owners struggle, with too much to do and too little time to accomplish it.  Or at least, too little time to do a decent job of everything.

And for most of us, we went into business to do the thing that we love – not the finances, admin and business management that go around the edges of that.  Of course, failure to do those tasks, leaves you without a business.  And product photography, ordering, invoicing, marketing, networking, keeping your website up to date, and the rest, don’t go away if you bury your head in the sand.

Your business might, however.

So, any sensible business owner figures out a way to make their daily to-do list smaller.

Can you automate?

Can you streamline your processes?

Can you take on someone to help out in some way? There are lots of possibilities here – an apprentice, a Virtual Assistant, an administrator, a phone answering service, or a temp to clear your backlog so you have a clean table to begin again.

Can you outsource anything?
Could you hire a photographer for an afternoon twice a month, to take all your product photos?  Could you take on an accountant or book-keeper, to manage your invoicing?

And what about the web content, the blog, the newsletters?
That’s a bit different, isn’t it?  Well, no, not really.

Outsourcing some of your business’s writing makes good sense, financially.  If you struggle with it, then paying a copywriter for three hours of work, and having them produce something that would have taken you three days, is a good investment.  Chances are, a professional copywriter will do a better job than you – after all, they have to be reasonably good, else they’d have gone out of business. And you’re a specialist at what you do, not necessarily a great writer.

Most people don’t consider outsourcing their blogs and newsletters, because they figure that it’s their voice, their business, and therefore has to come from them.  However, if they don’t actually have the time to write anything, then their voice is silent, so the point is somewhat moot.

A good copywriter should be able to pick up on your business’s tone of voice (and help you develop it, if you’re not sure what it should be), and write ‘like you but better’.  And a good copywriter will certainly ease your workload.

I’ve been writing for small businesses for several years, and have developed a good ear for tone of voice – how to talk to your customers, and sound like you.  I also understand that there is an ebb and flow to life, and projects sometimes get put on hold, or rushed through, so I can be flexible with your business’s work patterns.

If you’re considering getting some help with the writing side of your business, then drop me a line, and we can discuss what you need.

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“Working with Hannah Danson has been one of those quietly brilliant collaborations. The kind that doesn’t shout for attention but leaves a lasting impression.

Hannah brings a calm, thoughtful presence to her work. She listens deeply, not just to what’s said, but to what’s meant. That sensitivity shows in the stories she helps shape. Stories that feel honest, grounded, and gently powerful. She has a way of making people feel safe enough to share, and that’s no small thing.

She’s also quietly tenacious. Whether navigating a string of no-shows or coaxing clarity from a hesitant speaker, Hannah keeps going. Not loudly, but with purpose. She’s organised without being rigid, creative without being chaotic, and always generous with her insight.

What I’ve appreciated most is her instinct for what matters. She knows when a story needs space, when a quote sings, and when to let something go. That kind of editorial intuition makes her a joy to work with.

If you’re looking for someone who brings care, clarity, and quiet strength to creative work, I can’t recommend Hannah enough.”

Cerys Hart
Cornwall and Isles of Scilly Growth Hub 

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Mat Winzor
Wadebridge School

“I approached Hannah to work on this project, as … I knew she would be the best person to use, with her experience and attention to detail…  She edited the text, …and in addition, she made a number of helpful suggestions about extra items which should be included, as well as sourcing that information.
We were working to a tight deadline and Hannah pulled out all the stops to complete the work in just over a week.
I couldn’t have been happier with the work Hannah did, and wouldn’t hesitate to recommend her to anyone.”

Andrea Gilbert
Inclusion Cornwall Welcome to Cornwall project

“Hannah is always kind and friendly. Hannah has helped to turn my thoughts into words with 5* star case studies for our business purposes. I would strongly recommend using Hannah whenever you need help with words.”

Ross Hyde
Shore Asset Finance

“I hired Hannah to support with copy for my new website. What a breeze! Hannah took my ideas and developed a wonderful feel-good factor which I know inspires my clients for their wedding day. Hannah is very easy to work with and nothing is too much trouble. Highly recommend.”

Helena Giles
Helena Victoria wedding planning & makeup artist

“As always, thank you to Hannah Danson from HD words for capturing our thoughts and values with such care.”

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Article in Business Cornwall Magazine