General Privacy Policy
CONTACT DETAILS
HD WORDS
34 Grenville Gardens, Troon, Camborne, Cornwall, TR14 9DT
07941 632285
THE INFORMATION WE HOLD
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details);
- Business details with respect to work being carried out by HD Words for your business.
HOW WE GET THE INFORMATION AND WHY WE HAVE IT
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- In order to carry out business with you
- In order to approach you with regard to carrying out business with you
LEGAL BASIS FOR PROCESSING YOUR DATA
Under current data protection legislation, the lawful bases we rely on for processing this information are:
- Consent. You can remove your consent at any time. You can do so by contacting us using the details above.
- We have a contractual obligation.
- We have a legal obligation.
WHAT WE DO WITH THE INFORMATION WE HAVE
We use the information you have given us in order to
- Contact your business
- Write about your business in accordance with the contract we have with your business
We may share this information with:
- Catherine Smith Accountants Ltd, (only details relating to billing and payment collection)
HOW WE STORE YOUR INFORMATION
Your information is securely stored at 34 Grenville Gardens, Troon, Camborne, Cornwall, TR14 9DT.
We keep contact information for up to two years after the last contact with your organisation.
We keep billing information for up to seven years after the last contact with your organisation.
We keep business information with regard to contracted work for up to five years after the last contact with your organisation.
We will then dispose of your information by deleting the data from electronic records, and destroying paper versions of the data where necessary.
YOUR DATA PROTECTION RIGHTS
Under current data protection legislation, you have the following rights:
YOUR RIGHT OF ACCESS
You have the right to ask us for copies of your personal information.
YOUR RIGHT TO RECITFICATION
You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
YOUR RIGHT TO ERASURE
You have the right to ask us to erase your personal information in certain circumstances
YOUR RIGHT TO RESTRICTION OF PROCESSING
You have the right to ask us to restrict the processing of your information in certain circumstances.
YOUR RIGHT TO OBJECT TO PROCESSING
You have the right to object to the processing of your personal data in certain circumstances.
YOUR RIGHT TO DATA PORTABILITY
You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charges for exercising these rights. If you make a request, we have one‐month (30‐days) to respond to you.
Please contact us at the details provided at the beginning of this notice if you wish to make a request.
HOW TO COMPLAIN
You can complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.
The ICO’s details are:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113